Smoke and Fire Damage: The 5 Step Restoration Process
With the colder weather, people are spending more time inside with the furnace turned on, the fireplace crackling, and space heaters warming up chilly corners and rooms where the furnace just doesn’t seem to get the job done. It’s likely no surprise there are more house fires during the winter, than during summer months – simply because more people are spending time indoors. The risk especially increases around the holidays with lots of cooking and decorations galore.
If a fire does happen, the sooner you give the team at ServiceMaster by Century a call, the sooner we can get you back in your home and return life to your new normal. Here’s how the whole restoration process works, in five simple steps.
- The Call. The restoration company gets the call and responds as quickly as possible. Good restoration companies, like ServiceMaster by Century, understand the longer you let the smoke and soot sit, the harder it will be to fix the damage that’s been done.
- The Assessment. An estimator will take a walk through your home and see the damage, and create a plan of action. This estimator will likely also be able to work with your insurance adjuster or insurance company during the loss.
- Restoration Part 1: The Contents. Crews will come in and box up any contents in your home that may have been damaged – from clothing and bedding to dishes, electronics, etc., that are salvageable. Believe it or not, many of the items in your home could be saved through special cleaning and restoration techniques in an experienced contents restoration division. If one of your children has a special stuffed animal, doll, blanket, or other sentimental item that could help them through this tough time, we are happy to clean that first and return it to you as soon as possible.
- Restoration Part 2: The Structure. This could include removing carpet or other porous materials, scrubbing down walls with special solutions that will remove the soot and the odor, and wiping every single surface over and over until it’s clean. It could also mean doing things like removing cabinets from the wall to clean behind them, or removing charred beams saturated with smoke and soot.
- Snuff Out the Smoke Damage for Good. If not properly removed, the smoke smell can reappear during a change in the weather, presence of moisture, or other environmental changes. That’s why it’s important to have an experienced team making sure not only that your home is clean and the visible damage removed, but also that the smell is removed as well.
Once every step is thoroughly complete, there is the triumphant return the items to your home that had been removed for cleaning. When they were removed from your home, they were carefully packed up according to room and location. When they are returned to you, it will be the same scenario – except everything will look as it did before the fire.